Professional Highlights

TL;DR (too long; didn’t read) Skill Summary:

  • A.I. – Diffusion Model Image Generation, LLMs (Large Language Models): customization/personalization, multi-axis evaluation, prompt-writing/evaluation, response factchecking, response editing

  • Community: collaboration, outreach, project management

  • Conflict Management: deescalation, mediation, resolution

  • Client & Customer Service: deescalation, education, relationship-building

  • Human Resources: evaluations, onboarding, recruiting, retention

  • Research: citation, fact checking, source integrity

  • Writing (technical): employee training documents, internal documentation, standard operating procedures (SOP)

  • Writing (general): blogging, communication, sales copy, website content

Current Volunteer Work (QMU):

I currently volunteer (2025 to present) with Queer Men United (Quermenunited.org, QueerAR.org), a 501(c)(3) serving queer men in Arkansas. The work I’m doing here ranges and requires self-directed study of nonprofit operations (through reputable coursework and sources). I apply what I learn to my existing background in human resources, interpersonal and organizational communication, and writing to solve current organizational challenges.

Gig Work (Remote):

Working as an independent contractor (2025 - present), I evaluate and rank large-language-model (LLMs) outputs for accuracy, coherence, and instruction-adherence as well as provide structured written feedback. This is a great way to hone my previous skills while gaining a greater understanding of AI.

1 Stop Landscape Supply & Yard Waste Recycling Facility (Sarasota, FL):

From 2015 to 2022, as the Internal and External Communication Manager, I had a wide range of responsibilities that included HR management, marketing, training, content creation, and escalated customer support for a multi-site operation with multiple distinct interdepartmental dependencies. I created a department-specific operations manual, standardized training materials, SOPs, and built a blog that mixed SEO, education, community voice, and recruiting. I coordinated community events with Sarasota County, Manatee County, and local businesses, and developed long-lasting professional relationships with community leaders in adjacent causes.

Freelance Writer and Blogger (Sarasota, FL):

As a side business, from 2013 to 2019, I researched and ghostwrote blog and website content for local businesses across multiple industries. I took real pride in capturing the voice of my clientele while making niche topics readable, credible, and consistent. I often supported my written work by providing reusable brand pieces like logos and simple branded graphics.

New Health Corp (Sarasota, FL):

From 2012 to 2015, I grew from a telemarketer position to the office manager position where I kept daily operations moving while supporting customers and sales across phone, email, and live chat, and coordinating fulfillment between sales and the on-site warehouse. I also supported product launches and their related marketing campaigns, and handled chargebacks and review responses so issues were resolved cleanly.

Education and Training

Bachelor of Arts, Communication Studies(Interpersonal Communication Emphasis), 2010

Associate of Arts, Psychology, 2004

Certificate, Essentials of Human Resource Management, Society for Human Resource Management (SHRM), 2016

Certificate, Nonprofitready.org, Nonprofit Essentials, 2026

Certificate, Nonprofitready.org, Project Planning Part A, 2026

Certificate, Nonprofitready.org, Leadership Essentials, 2026

Certificate, Nonprofitready.org, Grant Seeking Essentials, 2026

Self-Directed Study and Training (AI Integration):

Ethical AI-assisted workflows through the use of information literacy, rhetoric, and interpersonal communication to create prompts that emphasize accuracy and human agency.

Recognition and Accolades

Featured in BioCycle Magazine (2017). My photography of the yard waste recycling facility in action was published alongside a write up of the company’s success.

Phi Theta Kappa (merit based honor society)

President, Association of Students in Communication (2003)

Student of the Year, Communication Department (2003)